Walmart’s CEO, Doug McMillon, recently spilled the beans on their latest cost-cutting strategy: replacing nearly 100 human workers with generative AI. Ouch.
Tag: Job Replacement
AI Replacing Human Jobs: An Update
Several new developments in how companies are using AI paint a rather dark future for us all. AI is poised to replace humans in nearly all types of jobs and corporations are going to utilize it (and AI-based automation) to lay off people in masses.
Klarna Uses AI for Customer Service; Handles Two-Thirds of Chats in One Month
Klarna started using an OpenAI-based AI assistant for its customer service chat. They published a report outlining the better satisfaction rate as the AI did the job of 700 full-time agents.